Illustrative example
A managing agent issues a demand covering roof works completed and paid for more than three years earlier. Nobody had told the leaseholders at the time that there would be a charge for them.
Subsection (1) says a tenant is not liable for so much of a service charge as reflects costs incurred more than eighteen months before the demand was served. Subsection (2) is the escape, and it has two limbs that must both be met: within the eighteen months the tenant must have been notified in writing both that the costs had been incurred and that a contribution would subsequently be required. The fact this case turns on is whether anything sent at the time did both of those things - an estimate issued before the money was spent does not obviously qualify.
The agent withdraws the part of the demand attributable to the out-of-time costs and the leaseholders pay the remainder within thirty days, with the agent adopting a written notification routine for future works.